Returns & Exchanges
At Catharsis, we want you to feel complete in every piece you wear; if your purchase doesn't resonate, we offer a 30-day return window for all unworn items. Our streamlined process ensures your transition to the perfect fit or style is as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.